Chen's Wok

Jessi C 3 months ago

Picked up food last night and it was delicious. Usually I'd complain that restaurants dont give you enough meat compared to the rice ratio, but this was opposite. I love rice and was shocked that there was a ton of meat. However, it was still delicious, and I can make more rice at home. Crab rangoon was hot, crispy, and browned juat the way I like it

Rae D. 3 months ago

So on a whim I was driving past this place so I called and placed an order. When I arrived 15 minutes later it was ready. Ordered beef and Broccoli and sweet and sour. Both were very good, would come back again!

nevaeh angelique 4 months ago

Food is good, but customer service is not. They forgot some of my order and then called me to inform me. I came back to get the rest of it and the staff member accused me of taking my own food out of the bag at pickup myself and forgetting it… Just be honest if you forgot to put my food in the bag, don’t lie and blame it on me, that’s not good customer service. I do not plan on returning.

Tianna Elizalde 4 months ago

I've been to a lot of Chinese restaurants in Lakeland and I haven't liked a single one of them.. this one might be my favorite out of all of Polk county... Normally I like a little bit of juice with my lo mein but the flavor profile is so much more.. deep. The veggies (the peas at least) might be frozen tho... They had a taste I didn't like. The inside had Dexter plastic but I didn't go there to sit. I've just tried the soup.. I like the consistency but the flavor gets top 3. I will def order anything with sauce again and try their chicken wings (if they have them). Idk which crispy noodles these are but they're also not the ones I prefer. We'll be back

Markeisha Willis 8 months ago

I typically come here because it’s close to the house but I will never be back. I placed an order over the phone and asked how much it was and was given a total. I said ok and she said 20 minutes. Was never asked if I still wanted the order, which I did, or anything. I arrive about 30 minutes later and my food is not ready because she was told to cancel the order. Confused on why, I asked who told you to cancel the order. She said she think it was a misunderstanding but still confused on how because I never said cancel. I just wanted to know my total because my kids were trying something different. So I ask do I have to wait another 20 mins because I didn’t want to and still confused on why the order was ever cancelled if I never requested it to be cancelled. So they start scrambling and then she wants me to pay without giving me a timeframe of how much longer I’m going to be waiting. I tell her I will pay when I know my food is being cooked. I came in with nothing but my phone and card and was already aware of what I was about to pay so I was prepared but then that became an issue. A cook from the back became irate and started yelling saying get the food or get out. They start spe